An effective sick call system is a key component to a patient's access to care. Depending on the facility type and resources available, responses to patient care requests can be accomplished in various ways. This presentation will provide administrators, nurses, and providers with knowledge of national standards related to responding to nonemergency health care requests from patients, including discussion of common pitfalls with sick call systems.
Review national standards related to nonemergency health care requests and services
Describe various systems for conducting sick call
List common pitfalls with sick call systems