Improve patient and staff safety with effective approaches to the major risk areas for correctional health care: high-risk patients, workflow challenges, and critical thinking skills. Review the roles of diagnostic error, communication, documentation, and clinical inertia in creating and mitigating risk. The presentation is based on the STEEEP (Safe, Timely, Efficient, Equitable, Effective, and Patient Centered) principles promoted by the Institute of Medicine. Learn new tools to improve patient care and staff engagement.

Educational Objectives:

Discuss the effects of diagnostic uncertainty

Identify workflow issues that can be addressed to mitigate risk

Explain the characteristics of high-risk patients

Level: Intermediate