Date & Time
Tuesday, November 2, 2021, 10:00 AM - 11:00 AM
448 When Our Worlds Collide: Resolving Conflict between the Nurse and the Mental Health Worker*

Nurses and Mental Health Workers have the exact same same goal for our patients - quality care. Why then, do we sometimes seem to be at odds with each other? Using an interactive model, this session delves into case scenarios, perceived responsibilities and the minds of both disciplines. Shedding light on how and why individual disciplines approach the same issues differently, new and modified approaches between these two very critical patient care disciplines will evolve. The anticipated outcome the ability to achieve shared goals in the delivery of quality patient care in a cohesive, harmonious, team-oriented environment.

Educational Objectives:

Verbalize common issues that create disharmony between nurses and mental health workers.
Analyze four case studies involving conflict between nurses and mental health workers
Demonstrate the application of learned skills and knowledge in the workplace

Level: Intermediate

Professional Development