Providing effective medical and mental health care is critical in corrections. This session will take the audience through a case study of a large jail operation that was struggling to provide care at the levels they expected. NCCHC Resources worked with the agency and medical team to identify challenges and opportunities for improvement. Learn about the collaborative effort that improved the quality of medical and mental health care and how long-term monitoring provided assurance that the new level of care would be maintained.

Educational Objectives

• Outline a case study of a large-scale quality improvement initiative at an urban jail
• Describe how to assess current operations, identify deficiencies, and implement improvement strategies
• Discuss the benefits of long-term monitoring of health services

Level Intermediate