Ms. Samantha Helais, Dip DT, BSc (food and nutrition), MHM, Grad Cert (clinical redesign), is a senior manager and clinician who has worked in New South Wales public health for over 20 years. She commenced with the Justice Health and Forensic Mental Health Network in 2017 and has worked in a number of positions across primary care and custodial mental health since then. She is currently acting in the position of service director primary care and has a keen interest in the benefits of virtual care and improving utilization of virtual care services within the Network and between the Network and external hospital partners.