Carefully choosing the words you use in your medical and grievance documentation can help prevent lawsuits. Nothing says "deliberate indifference" like a callous or sarcastic comment in the chart -- or failing to document your actions. In litigation, the responses you give in statements or depositions can be the difference between a "win" and a multimillion-dollar verdict against you. Using actual depositions and video examples, this session will illustrate the importance of good communication.

• Explain the nuances of appropriate medical record documentation
• Describe techniques for documentation to minimize litigation
• Review litigation and depositions disasters caused by poor documentation or bad deposition answers

Level: Intermediate