Date & Time
Monday, October 2, 2023, 4:00 PM - 5:00 PM
425 Words Matter: Defend Litigation With Good Records*

Carefully choosing the words you use in your medical and grievance documentation can help prevent lawsuits. Nothing says "deliberate indifference" like a callous or sarcastic comment in the chart -- or failing to document your actions. In litigation, the responses you give in statements or depositions can be the difference between a "win" and a multimillion-dollar verdict against you. Using actual depositions and video examples, this session will illustrate the importance of good communication.

Educational Objectives
  • Explain the nuances of appropriate medical record documentation
  • Describe techniques for documentation to minimize litigation
  • Review litigation and depositions disasters caused by poor documentation or bad deposition answers

Level: Intermediate