NCCHC’s Standard A-06 Continuous Quality Improvement is an essential requirement for accreditation. Historically, CQI efforts generally focused on medical aspects of health care. But finding opportunities for improvement in behavioral health programs is equally important. The CQI process is frequently misunderstood, resulting in deficiencies in one or more compliance indicators. This session covers the requirements of a robust CQI program that meets NCCHC standards and applies them to mental health programs.

Educational Objectives

• Review NCCHC Standard A-06, Continuous Quality Improvement
• Explain the importance of applying the CQI process to a behavioral health program
• Identify topics appropriate for behavioral-health quality improvement programs