Faced with the COVID-19 pandemic, the largest correctional system in the country embarked on a sizeable shift in normal operations to meet dramatic new mandates from the Centers for Disease Control. Leadership dismantled silos and changed the culture to create cross-functional teams. Following six collaborative strategies focused on communications, COVID-19 testing, operations, and management provided a successful framework for optimal patient and staff outcomes throughout the pandemic.

Educational Objectives:

Discuss collaborative communication and cooperative governance with internal and external stakeholders

Differentiate the challenges and opportunities caused by management strategies for COVID-19

Review the success and sustainability resulting in the dismantling of the silo mentality

Level: Basic