Teamwork, dedication, and commitment: all successful operations have these. But what secret sauce makes the 2020 and 2021 Programs and Facilities of the Year, and our recognized leaders truly great? Jim Martin moderates a panel of award winners and leaders to answer these questions and more. Learn how leaders encourage a positive culture and nurture cross-disciplinary communications, and how the best facilities overcome challenges that overwhelm other facilities. Panelists will share insights into what makes their facilities unique, how they developed their award-winning programs, and what lessons others seeking to improve can draw.

Educational objectives
Identify methods to build staff morale and cooperation
Discuss how successful health care operations overcome
barriers to care
Describe a process to encourage staff innovation