YesCare has implemented a joint initiative to reduce barriers to care in an urban jail's behavioral health operation. This session will share process improvement methodologies that increased staff productivity and reduced patient backlogs, offering practical insights for replication in other jurisdictions.

• Discuss how to use LEAN-based concepts to examine processes and identify opportunities for improvement
• Describe how to conduct a CQI time study
• Evaluate strategies to boost efficiency and flexibility and minimize access to care barriers

Level: Basic