This presentation examines how telehealth-supported workflows and custody-medical collaboration improves safety, quality, and satisfaction in correctional health care. Drawing on quality improvement projects, surveys, and published resources, presenters will share evidence of reduced risk events, improved patient and staff satisfaction, and operational efficiencies. Practical strategies for workflow design, structured partnership models, and continuous quality improvement will be highlighted for replication.

Educational Objectives

• Describe how custody-medical collaboration affects patient and staff safety
• Analyze the effects of telehealth adoption based on evidence from quality improvement initiatives and surveys
• Identify strategies for integrating technology into triage, emergency considerations, and routine care

Level: Intermediate