Prolonged operational challenges brought on by the COVID-19 pandemic highlighted a need for reevaluation of traditional correctional health care models. A marked decrease in mass movements throughout the facility necessitated development of new strategies to see patients to provide timely, high-quality health care despite rapidly changing public health guidelines, staffing challenges, and operational obstacles. This presentation describes development and implementation of several successful adaptations including acuity-based chronic care guidelines, remote behavioral health staff consultations, a provider-based urgent care model, and implementation of automated medication administration systems.

Educational Objectives

• Summarize COVID-related innovations that led to positive outcomes
• Define acuity-based clinical guidelines for chronic health conditions
• Discuss the transformation from a traditional nursing sick call process to a provider-based urgent care model

Level Intermediate