Effective continuous quality improvement programs advance patient care, improve efficiencies in medical and mental health services delivery, help health professionals practice smarter, enable analysis of outcomes, and lead to objective analyses of areas needing improvement. A well-formulated CQI program also enables a correctional system to effectively respond to litigation. Despite these benefits, health professionals often view CQI as an accreditation requirement rather than as an essential component of the overall program. Participants will gain appreciation for the clinical and administrative value of a comprehensive CQI program and learn how to implement a useful program. 3.5 CE credits