The Institute for Healthcare Improvement has developed a framework and foundation for doing any improvement work, called the Model for Improvement. The talk discusses the application of the model, focusing on the first and second questions: "What are we trying to accomplish?" and "How will we know that a change is an improvement?" The talk will also examine the key metrics: outcome, process, and balancing measures.

Educational Objectives

• Explain how to effectively formulate a problem and AIM statement
• Discuss the different types of measures used in quality improvement
• State the importance of collecting a variety of data in quality improvement work

Level:Basic