In correctional health care, not every conflict should become a confrontation—but knowing when to act is critical. Using real-world scenarios involving custody staff, outside agencies, and incarcerated patients, this session explores how clinicians can navigate disagreements around hospitalization, observation status, treatment refusal, special diets, and court involvement. Attendees will gain practical strategies for balancing patient safety, clinical judgment, documentation, and professional credibility while making sound risk-based decisions.

Educational Objectives

• Analyze clinical, legal, and operational situations that warrant escalation
• Apply practical strategies to address common points of conflict
• Develop improved documentation and communication practices

Level: Intermediate