Mr. Aliaksandr Piatrou started his career with the Delaware Department of Corrections as an IS Support Specialist with the mission of improving the home-grown Health Record System. He was promoted to Quality Assurance Administrator within the Bureau of Health Care, Substance Abuse, and Mental Health Services. His major responsibilities are managing the quality assurance, risk, and utilization managements programs and ensuring facility activities conform with policies, procedures, standards, and requirements, gathering and analyzing data through audits, recommending new/revised operational or administrative policies/procedures to maintain proper utilization of services. He has a master’s degree in management information systems.