What does effective Crisis Intervention Team training actually look like in corrections? This session brings together leaders who built and led a five-year CIT program in the Delaware Department of Corrections. Learn what worked, what didn't, and what changed along the way: real outcomes, real lessons, and practical strategies to strengthen staff response and cross-team collaboration.

• Describe the collaborative model between the Delaware Department of Corrections and NCCHC Resources for implementing Crisis Intervention Team training
• Identify core components of CIT training that enhance communication skills and improve responses
• Evaluate the impact of CIT-informed practices on institutional safety, staff-resident communication, and mental health outcomes

Level: Intermediate